Nemtify is the technology platform that powers SMS notifications for transportation booking services, including Dream Care Rides. If you booked a ride through Dream Care Rides (or another Nemtify-powered platform), this page describes the SMS program you're enrolled in.
SMS Terms & Conditions
Effective Date: July 20, 2026
These SMS Terms & Conditions describe the Nemtify SMS/text messaging program, the messages you may receive, how you consent to receive them, and how to opt out. They supplement, and are incorporated into, our Terms and Conditions and Privacy Policy. By providing your mobile number and consenting to receive messages, you agree to these SMS Terms & Conditions.
Program Name
NEMTIFY Ride Alerts & Account Notifications
Program Description
NEMTIFY sends text messages to riders who book through a Nemtify-powered service such as Dream Care Rides, and to people who create a Nemtify account directly. These are service and billing messages tied to a booking you made or an account you created, and may include:
- Booking and quote confirmations, including when a booking you already have is updated or restored
- Payment and billing notices for a booking — the amount due and its due date, a link to pay, notice that a quote is expiring or has expired, and confirmation once a payment is received
- Trip reminders the day before and the morning of your ride
- Driver estimated time of arrival (ETA), arrival, and status updates, including your driver's name and vehicle, and notice if they are running late
- Schedule change alerts, including a proposed alternate pickup time and trip cancellation notices
- Will-call pickup activation, asking you to reply READY when you are ready to be picked up
- A summary after your trip with a link to rate your ride, and notice if a trip was recorded as a no-show
- One-time login verification codes, sent only when you ask for your sign-in code by text
- Responses to your inbound messages (including HELP, STOP, and READY)
Every message in this program relates to a specific booking of yours or to your account. NEMTIFY does not send marketing, promotional, or advertising text messages through this program. READY is a booking action for will-call pickups only — it activates your pickup and does not change your subscription; STOP and HELP work as described below at any time.
Login verification codes work differently from everything else on this list. You request one yourself, each time, by choosing to receive your sign-in code by text — so they are not covered by the trip-updates checkbox described below, and leaving that box unchecked does not stop a code you asked for from reaching you. We never send a code on our own initiative, only in response to your own sign-in attempt. Replying STOP still ends them.
How You Consent (Opt-In)
We only send text messages to people who ask for them. There are three places you can opt in — when booking with Dream Care Rides, on the Dream Care Rides text-alerts page, or when creating a Nemtify account directly (see below for exactly where the checkbox appears in each) — and in all three, you opt in only by ticking an unchecked box yourself. The box is never pre-checked, and checking it is never required. In all three, the checkbox reads:
The SMS Terms link in that checkbox opens this page in a new tab, so you can read the full program details — the message types, how often we text, message and data rates, and how to stop — before you submit. Program messages come from +1 (464) 768-1042, and you can reply STOP at any time to unsubscribe or HELP for assistance.
1. Booking a ride through Dream Care Rides
When you book a ride or request a quote at dreamcarerides.com/booking, the opt-in checkbox shown above appears in the live order-summary panel, directly beneath the "I agree to the cancellation policy and terms" checkbox and just above the Confirm Booking button. That panel is visible throughout the booking flow as soon as your trip details produce a price — you don't need to reach a specific step to see it. The two checkboxes are visually separated and clearly labeled: "Required" above the cancellation-policy/terms checkbox, and "Optional" above the SMS opt-in checkbox. You opt in by checking it yourself — it is never pre-checked, and checking it is never required to book a ride or complete any transaction on this site. When you check the box and submit your booking, your consent is saved together with the date, time, and its source (the booking form), so there is a clear, lasting record of who opted in and when. You can also see this exact opt-in language, outside the booking flow, at dreamcarerides.com/text-alerts.
The SMS opt-in checkbox (arrowed above), labeled "Optional" and visually separated from the required cancellation-policy/terms checkbox, in the Dream Care Rides booking form's order-summary panel.
2. Creating a Nemtify account
When you create an account at app.nemtify.com/signup (the "Create your account" screen), the form asks for your first name, last name, email, and phone number. The same opt-in checkbox appears directly beneath the phone-number field, clearly labeled "Optional" and set off with a divider from the fields above it. It is never pre-checked — you opt in by ticking it yourself, and checking it is never required to create an account: the Create account button is enabled regardless of whether this box is checked. When you submit with the box checked, your consent is saved with the date, time, and its source marked as the signup form. If you leave the box unchecked, your account simply has no SMS consent.
The SMS opt-in checkbox (arrowed above), labeled "Optional", on the Nemtify account signup form. Note the Create account button is enabled whether or not this box is checked.
3. The Dream Care Rides text-alerts page
You can also opt in on its own, without booking anything, at dreamcarerides.com/text-alerts. That page exists only to collect SMS consent: it asks for your mobile number and shows the same unchecked checkbox with the same wording. The "Yes, sign me up!" button stays disabled until you tick the box yourself, so nothing is ever submitted without your consent. There is no purchase or booking attached to this page at all.
By opting in through any of these places, you consent to receive recurring automated text messages from NEMTIFY at the mobile number you provided. Consent is not a condition of purchase or use of the service, and it is not transferable or assignable to other parties or campaigns.
Message Frequency
Message frequency varies based on your trip activity. You may receive multiple messages per day when you have active or upcoming trips. Outside of active trip periods, message frequency is minimal.
Message and Data Rates
Message and data rates may apply. Contact your mobile carrier for details about your text messaging plan and any charges that may apply.
Opt-Out / How to Stop Messages
You can reply STOP to any program text message at any time to unsubscribe and immediately stop receiving SMS messages. Program messages are sent from +1 (464) 768-1042; replying STOP to that number unsubscribes you. After you opt out, you will receive a single confirmation message, and no further messages will be sent unless you opt in again.
You may also opt out by emailing info@nemtify.com or calling our support line at +1 (708) 332-8080. Opt-out requests are processed immediately.
Help / Customer Support
For help or questions about the SMS program, reply HELP to any program text message, or contact us at:
- Support line: +1 (708) 332-8080
- Email: info@nemtify.com
- Web: nemtify.com
Supported Carriers
NEMTIFY SMS messages are supported on all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
Privacy & Non-Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information will not be sold, rented, loaned, traded, leased, or otherwise distributed to third parties. Information sharing with subcontractors in support of NEMTIFY service operations (e.g., SMS delivery providers) is permitted solely for the purpose of delivering messages you have consented to receive.
Your privacy is important to us. For full details on how we collect, use, and protect your information, please review our Privacy Policy.
Changes to These Terms
We reserve the right to update or change these SMS Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have additional questions about the SMS program, contact us by email at info@nemtify.com or by phone at +1 (708) 332-8080.