Nemtify is the technology platform that powers SMS notifications for transportation booking services, including Dream Care Rides. If you booked a ride through Dream Care Rides (or another Nemtify-powered platform), this page describes the SMS program you're enrolled in.
SMS Terms & Conditions
Effective Date: July 20, 2026
These SMS Terms & Conditions describe the Nemtify SMS/text messaging program, the messages you may receive, how you consent to receive them, and how to opt out. They supplement, and are incorporated into, our Terms and Conditions and Privacy Policy. By providing your mobile number and consenting to receive messages, you agree to these SMS Terms & Conditions.
Program Name
NEMTIFY Ride Alerts & Account Notifications
Program Description
NEMTIFY sends text messages to riders who book through a Nemtify-powered service such as Dream Care Rides, and to people who create a Nemtify account directly. These are service messages related to your rides, and may include:
- Trip confirmations
- Driver estimated time of arrival (ETA), arrival, and status updates
- Appointment reminders
- Schedule change alerts
- Responses to your inbound messages (including HELP and STOP requests)
NEMTIFY does not send marketing or promotional text messages through this program.
How You Consent (Opt-In)
We only send text messages to people who ask for them. There are two places you can opt in, and both work the same way: an unchecked box sits directly beneath the phone-number field, and you opt in only by ticking it yourself. The box is never pre-checked, and checking it is never required. In both places, the checkbox reads:
The SMS Terms link in that checkbox opens this page in a new tab, so you can read the full program details — the message types, how often we text, message and data rates, and how to stop — before you submit. Program messages come from +1 (464) 768-1042, and you can reply STOP at any time to unsubscribe or HELP for assistance.
1. Booking a ride through Dream Care Rides
When you book a ride or request a quote at dreamcarerides.com/booking, you enter your mobile number on the passenger-information step. The opt-in checkbox shown above appears directly beneath that phone-number field. You opt in by checking it yourself — it is never pre-checked, and checking it is not a condition of booking a ride. When you check the box and submit your booking, your consent is saved together with the date, time, and its source (the booking form), so there is a clear, lasting record of who opted in and when.
The SMS opt-in checkbox on the Dream Care Rides booking form, directly beneath the phone-number field.
2. Creating a Nemtify account
When you create an account at app.nemtify.com/signup (the "Create your account" screen), the form asks for your first name, last name, email, and phone number. The same opt-in checkbox appears directly beneath the phone-number field. It is never pre-checked — you opt in by ticking it yourself, and checking it is not required to create an account. When you submit with the box checked, your consent is saved with the date, time, and its source marked as the signup form. If you leave the box unchecked, your account simply has no SMS consent.
By opting in through either place, you consent to receive recurring automated text messages from NEMTIFY at the mobile number you provided. Consent is not a condition of purchase or use of the service, and it is not transferable or assignable to other parties or campaigns.
Message Frequency
Message frequency varies based on your trip activity. You may receive multiple messages per day when you have active or upcoming trips. Outside of active trip periods, message frequency is minimal.
Message and Data Rates
Message and data rates may apply. Contact your mobile carrier for details about your text messaging plan and any charges that may apply.
Opt-Out / How to Stop Messages
You can reply STOP to any program text message at any time to unsubscribe and immediately stop receiving SMS messages. Program messages are sent from +1 (464) 768-1042; replying STOP to that number unsubscribes you. After you opt out, you will receive a single confirmation message, and no further messages will be sent unless you opt in again.
You may also opt out by emailing info@nemtify.com or calling our support line at +1 (708) 332-8080. Opt-out requests are processed immediately.
Help / Customer Support
For help or questions about the SMS program, reply HELP to any program text message, or contact us at:
- Support line: +1 (708) 332-8080
- Email: info@nemtify.com
- Web: nemtify.com
Supported Carriers
NEMTIFY SMS messages are supported on all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
Privacy & Non-Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information will not be sold, rented, loaned, traded, leased, or otherwise distributed to third parties. Information sharing with subcontractors in support of NEMTIFY service operations (e.g., SMS delivery providers) is permitted solely for the purpose of delivering messages you have consented to receive.
Your privacy is important to us. For full details on how we collect, use, and protect your information, please review our Privacy Policy.
Changes to These Terms
We reserve the right to update or change these SMS Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have additional questions about the SMS program, contact us by email at info@nemtify.com or by phone at +1 (708) 332-8080.